Spay/Neuter not required:

Your pet is not required to be spayed or neutered to stay here. Many of us prefer our animals whole and we understand that and the health benefits of being whole. However, females that are currently in season do have an additional $20 per day fee and must be pre-approved so we can get a safe area set up prior to arrival.

Coming and going:

All pets must be brought in on a leash or crate and remain that way until they are past the dog safe barrier (this is for everyone’s safety). When leaving all pets must be put on a leash before exiting the dog barrier.

Drop off/pick ups are by appointment only:

All grooming appointments are done on an individual scheduling basis.

Overnight rates are calculated for pick up by Noon (12 PM), later pick ups go toward the next day’s fee, no pick ups after 7 pm. If you are unable to pick up by closing time you may pick up the following day during regular hours

Please be respectful of  our neighbors and avoid walking your pet in surrounding yards, and please pick up after your pet if he/she potties before coming in (we always have baggies on hand if needed), this keeps all of the neighbors happy and all clients’ shoes clean.

Cancellation policy

Rates apply to any overnight stay, check out time is Noon, pick ups after 12 noon occur the next day fee.

Regular Stay Policy (daycare and boarding):
We reserve the right to charge a $50 non-refundable deposit at booking to reserve space with the balance to be paid at pick up. 48-hour advance notice for cancellation of reservations receives credit for 50% of deposit to be used at a later date. Cancellations with less than 48-hour notice will be charged 50% of total boarding stay. Early pick up is up to the discretion of  Indys Dogs availability and owner will be responsible for full stay fees.

Holiday/Spring/Fall Break Policy (daycare and boarding): (Easter, Memorial Day, July 4th, Labor Day, Thanksgiving*, Christmas Day*, New Years, Spring/Fall Break) We reserve the right to charge a $100 non-refundable deposit at booking to reserve holiday/spring/fall break boarding with balance to be paid at pick up, minimum 3 night stay. Five (5) day advance notice for cancellation of reservation receives credit for 50% of deposit to be used at a later date. Cancellations with less than five (5) day notice will be charged 50% of total boarding stay. Early pick up is up to the discretion of  Indys Dogs availability and owner will be responsible for full stay fees.

*No pick-ups/drop-offs on Easter Sunday, Memorial Day, July 4th, Thanksgiving, Christmas or New Year’s Day. Early pick up is up to the discretion of  Indys Dogs availability and owner will be responsible for full stay fees. If reservation was for one night then customer must pay for that night.

Daycare/Boarding/Grooming: No show/no call for scheduled appointments will be charged 100% of the price of scheduled service(s).